Frequently Asked Questions
1. What is NAVIG*8?
NAVIG*8 is a logistics software platform that streamlines shipment tracking and management.
2. How can I sign up?
You can sign up by visiting our registration page and filling out the required details.
3. Is there a free trial available?
Yes, we offer a 14-day free trial for new users.
4. Can I track my shipments in real-time?
Yes, NAVIG*8 provides real-time shipment tracking with live updates.
5. What payment methods are accepted?
We accept credit/debit cards, PayPal, and bank transfers.
6. Is customer support available?
Yes, we offer 24/7 customer support via chat, email, and phone.
7. How secure is my data?
We use industry-standard encryption and security protocols to protect your data.
8. Can I integrate NAVIG*8 with other software?
Yes, we support integration with major logistics and ERP software.
9. Are there any mobile apps?
Yes, NAVIG*8 is available on both iOS and Android platforms.
10. How do I cancel my subscription?
You can cancel your subscription from your account settings or contact our support team.
11. Visibility of Data
Tracking, documentation and orders are only visable by the parties that has accepted the order and participating.
12. Visibility of Data
Tracking of vehicles are only accessible during the timeframe that the order is active, once order is completed, no tracking data is recorded or supplied.
13. API / Tracking Intergration
Navig*8 "TALKS"to your tracking unit and attaches that particular unit to an order. We require a document from you to allow Navigate*8 to receive the data. You can remove the access at anypoint of time.
14. Costs
The system is modular built and a detailed discussion with each customer; and a monthly cost will be determined.
Get In Touch
Address
Compass Buidling, 15 Old Main Rd, Hillcrest, KZN
(+27) 76 916 5445
info@navig8.co.za
